ISO Reference Model

Transkript

1 Process flow Remarks Role Documents, data, tools input, output Start Define purpose and scope Define process overview Define process details Define roles no Define metrics Pre-review Review yes Release End Important: Involve as many PZU as possible Use appropriate templates for the process documentation Intention, applicability, exclusions, major interfaces, assumptions, dependencies, basic requirements, limitations, risks, timing and reporting of the process Include the definition and documentation of related activities, guidelines, standards, checklists, forms etc. PZO approved design concept revised process architecture process description template PZO process purpose and scope. interfaces to other processes PZO process overview PZO process details supporting documentation PZO process roles This activity may be completed during the PZO process metrics implementation PRM review of the process and the related PRM (standardized) process description documentation for compliance to the impact on organization appropriate templates and standards incl. harmonization of terms and roles. Evaluation of the impact of the new (changed) process on the organization SOB review of (standardized) process SOB process description description incl. related doc, related tools, reviewed process description defined interfaces, defined process decision from SOB metrics and related procedures, harmony of the processes and activities or alternative sequences Decision if the designed process may be released for the implementation Release of the designed process for the APP approval from the PZO & PRM implementation phase by the PZO & PRM pre-released process doc. (and other, if required; to be defined by the PZO) Prozess Dimension von SPICE/ISO Copyright QUALITÄT & INFORMATIK Zürich, München People Qualität Produktivität Process Technology and Methods 1 Qualität & Informatik ISO Reference Model Each process receives a capability level rating This is referred to as a Continuous Model CL5 CL4 CL3 CL2 CL1 CL0 P1 P2 P3... Pn CUSTOMER-SUPPLIER ENGINEERING MANAGEMENT ORGANISATION S U PP O RT CAPABILITY DIMENSION How well they are implemented and managed? PROCESS DIMENSION For development and support of software 2 Qualität & Informatik

2 SPICE Architecture Process Attributes 3 Qualität & Informatik Prozesse des Referenzmodells (Beispiel) 4 Qualität & Informatik

3 Prozesskategorien von ISO TR Qualität & Informatik Prozesse von ISO TR Qualität & Informatik

4 Mapping auf das V-Modell 7 Qualität & Informatik Hersteller Initiative Software (HIS) DC-Minimal-Scope für Prozesse 8 Qualität & Informatik

5 Ziele der DC-Minimal-Scope Prozesse I 9 Qualität & Informatik Ziele der DC-Minimal-Scope Prozesse II 10 Qualität & Informatik

6 Prozesskategorie CUS CUS Customer-Supplier process category This process category consists of processes that directly impact the customer, support development and transition of the software to the customer, and provide for the correct operation and use of the software product and/or service. 11 Qualität & Informatik Brainstorming zu CUS Notieren Sie bitte Stärken und Schwächen aus Abläufen Ihres näheren Erfahrungsumfeldes im Zusammenhang mit CUS.1.3 (Supplier Monitoring für Sublieferanten) auf Kärtchen (rote für Schwächen, grüne für Stärken) Zeit: <= 5 min 12 Qualität & Informatik

7 Prozesskategorie ENG ENG Engineering process category This process category consists of processes that directly specify, implement or maintain the software product, its relation to the system and its customer documentation. In circumstances where the system is composed totally of software, the Engineering processes deal only with the construction and maintenance of such software. 13 Qualität & Informatik Brainstorming zu ENG Notieren Sie bitte Stärken und Schwächen aus Abläufen Ihres näheren Erfahrungsumfeldes im Zusammenhang mit ENG.1.2 (Festlegung der Anforderungen an die SW-Teile des Systems) auf Kärtchen (rote für Schwächen, grüne für Stärken) Zeit: <= 5 min 14 Qualität & Informatik

8 Prozesskategorie SUP SUP Support process category This process category consists of processes that may be employed by any of the other processes (including other supporting processes) at various points in the software life cycle. 15 Qualität & Informatik Brainstorming zu SUP Notieren Sie bitte Stärken und Schwächen aus Abläufen Ihres näheren Erfahrungsumfeldes im Zusammenhang mit SUP.2 (Konfigurationsmanagement: Release-, Änderungs-, Versionsmanagement) auf Kärtchen (rote für Schwächen, grüne für Stärken) Zeit: <= 5 min 16 Qualität & Informatik

9 Prozesskategorie MAN MAN Management process category This process category consists of processes that contain practices of a generic nature that may be used by anyone who manages any type of project or process within a software life cycle. 17 Qualität & Informatik Brainstorming zu MAN Notieren Sie bitte Stärken und Schwächen aus Abläufen Ihres näheren Erfahrungsumfeldes im Zusammenhang mit MAN.2 (Projektmanagement) auf Kärtchen (rote für Schwächen, grüne für Stärken) Zeit: <= 5 min 18 Qualität & Informatik

10 Prozesskategorie ORG ORG Organization process category This process category consists of processes that establish the business goals of the organization and develop process, product, and resource assets which, when used by the projects in the organization, help the organization achieve its business goals. 19 Qualität & Informatik